Huawei (hereinafter referred to as "we", "us", or "our") will strictly comply with national laws and regulations, incorporate legal compliance into product design and business processes, and use industry-leading security technologies to ensure data security. We attach great importance to your personal information and privacy protection and are committed to safeguarding the privacy rights of every user. To this end, we adhere to the following five basic principles of privacy protection:
  1. Data minimization: Personal information is collected only to such extent as necessary to implement the service features and meet your requirements.
  2. Device-side data processing: Personal information is processed and analyzed on your device wherever possible.
  3. Transparency and controllability: You are clearly and explicitly informed when your personal information will be collected, and efforts are made to ensure that you know how the data will be used and how to opt out.
  4. Identity protection: Privacy enhancing technologies are used to conceal your identities when data leaves your device.
  5. Data security assurance: Solid data security is the foundation for privacy protection. Huawei continuously builds up data security capabilities for hardware, operating systems, apps, and services.

Account information
Personal Information Field: personal_info_collect_third_log_key
Purpose of Use: Support login and authentication.
Collection Method: Entered by a user for login

Contact information
Personal Information Field: Name, Phone number, Email address
Purpose of Use: Provide O&M services, such as O&M fault processing and ticket processing. Send important notifications of system service updates or faults.
Collection Method: Entered by a user on the personal information maintenance page

Logs
Personal Information Field: Operation logs, login logs, and application fault logs
Purpose of Use: Improve products and services through internal audits, data analysis, and research. Provide technical support to locate and rectify faults. Fulfill legal obligations, ensure reliable, secure, and stable running of products or services, and optimize products and services.
Collection Method: Automatically collected by the app when a user reports an issue

Logs
Personal Information Field: Fault screenshot
Purpose of Use: Improve products and services through internal audits, data analysis, and research. Provide technical support to locate and rectify faults. Fulfill legal obligations, ensure reliable, secure, and stable running of products or services, and optimize products and services.
Collection Method: Entered by a user when the user reports an issue

Logs
Personal Information Field: Device IP address
Purpose of Use: Improve products and services through internal audits, data analysis, and research. Provide technical support to locate and rectify faults. Fulfill legal obligations, ensure reliable, secure, and stable running of products or services, and optimize products and services.
Collection Method: Collected by the app during login

Device information
Personal Information Field: Device identifier (Android ID、UUID)
Purpose of Use: Support login and authentication; Provide technical support to locate and rectify faults.
Collection Method: Collected by the app during login

Device information
Personal Information Field: Whether the device is jailbroken
Purpose of Use: Protect app security.
Collection Method: Collected by the app after login

Device information
Personal Information Field: Memory capacity, Software version, Device system type, device model, device hardware type and App Settings Status(Only for Android)
Purpose of Use: Provide technical support to locate and rectify faults. Provide message push functions.
Collection Method: Collected by the app after login

Device information
Personal Information Field: List of installed apps(Only for Android)
Purpose of Use: Check that the location information comes from the installed virtual positioning software and that the location information is authentic and reliable.
Collection Method: Collected by the app after login

Location and network information
Personal Information Field: Precise location information and network information
Purpose of Use: With your consent, provide map-related functions for O&M faults and work order processing, including positioning, navigation (with AutoNavi and Google Maps enabled), route planning, address search, and clocking in or out. Collect longitudes and latitudes (which is disabled by default). With your consent, enabling this function collects the information at an interval of 5 minutes. The interval is configurable and can be a minimum of 1 minute. When your app is running at the backend, it keeps collecting the location information due to service requirements. Provide message push functions.
Collection Method: Collected by the app after location collection is enabled during WO processing

Others
Personal Information Field: clipboard
Purpose of Use: Copy and paste the entered text.
Collection Method: Entered by a user

Others
Personal Information Field: Workwear photo
Purpose of Use: Check the workwear photo for EHS safety.
Collection Method: Entered by a user during WO processing

Others
Personal Information Field: Fuel tanker license plate No. and fuel purchase invoice information
Purpose of Use: Manage digital fuel consumption.
Collection Method: Entered by a user for fuel consumption management